Emergency cases only at Bustamante Hospital
Industrial action taken by the health records staff of the Bustamane Hospital for Children yesterday following an incident involving a parent, resulted in only emergency cases being accepted at the facility until further notice.
The South East Regional Health Authority (SERHA) confirmed a clerk was seriously injured by the parent.
The worker received an eye injury and was hospitalised at the Kingston Public Hospital. The worker is now recovering from surgery.
THE WEEKEND STAR gathered that the incident occurred on Wednesday at approximately 11 p.m.
Yesterday, a meeting was held with the staff, police, union representatives, and the management of the hospital.
Our news team gathered that during the dialogue, the staff was given the opportunity to voice their concerns and the management team advised them of the way forward in terms of addressing the concerns.
SERHA noted the safety of the staff is paramount and they reassured them security measures would be strengthened to further safeguard them while they carry out their duties.
Counselling would be offered to all members of staff as needed, while the region works with the staff to restore normalcy as soon as possible.
The authority is also appealing to the public to treat all health staff with respect and give them full co-operation while they continue to serve the public.
SEHRA is also advising that there is a complaint mechanism in place so anyone who is dissatisfied with the service can lodge a complaint to the hospital's Patients' Affairs Department.