BPO facility opens in Sandy Bay

July 18, 2017
Minister without portfolio in the Ministry of Economic Growth and Job Creation, Dr. Horace Chang (3rd right) cuts the ribbon to mark the official opening of the new Collective Solution campus in Sandy Bay, Hanover, on Wednesday. Joining in the occasion are from right: Deron Quon, executive Chairman for Collective Solution; Deputy Mayor of Lucea, Andrea Dehaney Dinham; Gloria Henry, Vice President Montego Bay Freezone; Dr. Guna Muppuri, CEO/President Indies Pharmacy; Dave Brown, Member of Parliament East Hanover; and Sanie Cabangale, CEO for Collective Solution

Approximately US$2 million is being spent to build 28,000 square feet of factory space in Sandy Bay, Hanover, to accommodate the introduction of a business process outsourcing (BPO) facility.

Collective Solution, a BPO company, which currently operates out of the Montego Bay Freezone and has more than 200 employees, has bought the former Jockey factory in Sandy Bay and is spending the money to prepare the facility for its operations.

This is the third BPO site for Collective Solution, as it has operations in the Philippines, with more than 1000 seats, and more than 700 seats in Honduras.

At the recent ribbon-cutting ceremony at the facility, Executive Chairman of Collective Solution Deron Quon spoke proudly of his company being the first BPO company in Jamaica to acquire and own land in the country, adding that it shows that his company wants to invest in the people of Jamaica.




"Our goal is to create an environment that will keep people engaged, happy, inspired and growing," he said.

Quon told THE WESTERN STAR that the retrofitting work now taking place on the building should be completed by September, when its Montego Freezone operation will be moved there.

He said plans are to eventually put between 2000 and 4000 seats in Sandy Bay.

Minister without portfolio in the Ministry of Economic Growth and Job Creation, Dr Horace Chang, said the BPO industry was the way of the future.

According to him, the services provided offer the opportunity for a major increase in job creation.

He said getting the operations of the new facility functional will make a tremendous difference in the economy of the surrounding communities.

"We are particularly pleased when the private sector leads the way, as is happening here in Hanover," he said.

Chang said the Government will give as much facilitation as is necessary for the establishment of similar facilities, to ensure a sustainable path of growth in the economy.

Deputy Mayor of Lucea and Councillor for the Sandy Bay Division, Andrea Dehaney Dinham, described the occasion as a historic one, "which can only have within it positive spin-offs for the economy of the area, resulting in growth and progress for all".

Other News Stories