Digicel prepares for vicious Hurricane Maria

September 20, 2017
Digicel employees moving equipment in place as the company prepares for Hurricane Maria.

The large contingent of Digicel network restoration teams already on the ground in the Turks and Caicos Islands (TCI) is now turning its attention towards preparing for the potential threat of Hurricane Maria bearing down on the area over the next couple of days. Digicel has put its hurricane preparedness plan into higher gear, and has ensured that everything is in place to best manage the events of the coming days.

Specifically, Digicel has staged key emergency response equipment in strategic locations, and has expanded its crisis management team to monitor and track events that will require quick action. A significant amount of extra credit has been made available into the market in order to ensure that customers can stay connected.

 

FASTER OPERATION

 

The company has also introduced a fleet of transportable cellular towers, known as cell on wheels (COW), to deliver service to areas likely to be badly affected by Maria's passing. COWs have been proven crucial to helping first responders and agencies like the Department of Disaster Management and Emergencies stay connected during emergencies and operate faster, safer and more effectively when lives are on the line.

In urging everyone to do all they can to prepare for the storm and to stay safe, chief commercial officer of Digicel, TCI, Stephen Murad, said: "Our primary concern continues to be the safety of the people of the TCI and that we keep them connected to friends and families, no matter what. We urge everyone to move to a safe place from very early, especially if their houses have been damaged by Irma."

He continued: "It's important that all debris be removed from surrounding areas in order to prevent bodily harm or further damage to property. Of course, we remind everyone to restock basic items, keep phones charged and topped up so that they can communicate with their loved ones. Likewise, we are again doing everything possible to ensure that we are ready to weather the storm, and have forged stronger ties with humanitarian agencies and mobilised our expanded technical teams and field engineers across the island."

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