Frustrated with the NIS

September 07, 2017

Dear Pastor,

Greetings to you in the mighty name of our soon coming King. I am a regular reader of your column and also a regular listener to your radio programme.

I have been having a problem since June of last year when my son's father died. He was a pensioner and he had left a son who is a minor.

I went to the National Insurance Scheme (NIS) office in May Pen to see what I could get for the little boy. At the office, they told me that I need to make a wider claim, even though I was living with the father from I was 18 years old.

We weren't married. They gave me the paper to fill out and to get it signed by a justice of the peace. I did all of that and took it back to the office.

After taking it to the office, they told me that they will transfer the information to Kingston, and from that day until now, I haven't received a call from the office.

I went back to the office monthly, and each month they told me a different story.

Pastor, it has been hell. I have been working only two days per week. My son is going to high school now and it is one of the teachers from the school he attends who helps me to provide lunch for him.

The teacher gives him lunch three days per week.

I am asking you kindly to check out what is happening at the NIS office. My son's father's name is Sylvester Thomas. God bless you, Pastor, and thank you in advance.


Dear H.S.,

You seem to be saying that the NIS office is giving you the runaround, so to speak. I don't believe that is so. What I do know is that this may take much longer than you anticipate.

The folks in the office are not trying to punish you, so go back as often as you can until this matter is resolved. And if you don't get through, don't become frustrated.


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