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January 24, 2014
Star Entertainment



 

Digicel customers treated to surprise interaction with Tessanne

Office attendant, Lorna Anderson (right), is all smiles as she meets Tessanne at Digicel Regional Headquarters, downtown Kingston. She said the expereience was more than an extraordinary one. - Contributed

On the heels of delivering a stunning performance at her official homecoming concert on the waterfront in downtown, Kingston, NBC's 'The Voice' 2013 winner, Tessanne Chin, made a courtesy call on Digicel where she toured the building, signed autographs, and took photos with staff members who were over the moon about her visit.

During the tour, Tessanne visited Digicel's contact centre and had a chance to answer two incoming calls from customers. One customer, Chevenese, when asked to hold the line to get to speak to Tessanne, said, "I will definitely hold, I ain't going nowhere." In the second conversation, the customer, Wayne, was overjoyed and did not resist the urge to say, "I luv you", before hanging up from speaking with the Jamaican powerhouse.

Marketing director, Peter Lloyd, on speaking about the experience for the customers, said, "Throughout the entire season of 'the Voice', Jamaicans were so supportive of #TeamTessanne, and we're very happy that today, customers could be surprised to have Tessanne answer their calls and engage with her through social media."

Following the tour of the contact centre, Tessanne hosted a 30-minute live chat with fans on Digicel's Facebook, page which resulted in 3,684 Likes, more than 250 shares, and well over 630 comments. During this session, Tessanne had a chance to interact with fans from all across the world including Brazil, China, Sweden, and Europe.

According to one fan, Carol Ferreira from Brazil, "Hi Tessanne, I just want you to know I'm a great fan of yours!!! You're such a lovely and humble person and, every time you sang, you were more than singing, you were showing us your soul and humbleness. And, please, please, come to Rio de Janeiro, Brazil, we really need you to shine in here!"

Another fan, Keisha Bramwell from Europe, said, "I just want to say I fulljoy every moment of it, my beautiful Jamaican sister. I will be following you the whole way from cold, cold Europe. Nuff love and blessings." While Sasha Williams Sales from Jamaica said, "Hey Tess, thanks for making us proud, and every time u sing, I get goosebumps."

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