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February 13, 2014
Star News


Jamaica to earn from outsourced business processing

Jamaica is seeking to capitalise on its growing reputation as a leading near shore destination for global business process outsourcing (BPO) services at India's influential NASSCOM Leadership Forum between February 12 and 14 in Mumbai.

A delegation led by Anthony Hylton, minister of industry, investment and commerce, is currently in Mumbai seeking to attract more Indian-based information communication technology ICT/BPO companies to establish operations in Jamaica with a view to better serve their clients in North America from a near shore location.

Jamaica is an ideal near shore location for global outsourcing operators seeking to expand and diversify their business footprints. Hylton is joined by Diane Edwards, president of JAMPRO, and Vivion Scully, JAMPRO's manager of knowledge services investments, on the Mumbai mission.

In keeping with its promotional strategy, JAMPRO has been targeting the NASSCOM Leadership Forum for the past four years, and was successful in winning Sutherland Global Services investment located at the University of the West Indies, Mona campus, which currently employs nearly 1,000 persons.

While in India, the delegation will hold discussions with senior executives of Sutherland Global Services, as well as the Hinduja Group, the parent company of Team HGS, another recent BPO investment in Jamaica, with respect to their growth and expansion plans.

By participating in the NASSCOM event, JAMPRO will be strengthening Jamaica's visibility in the Indian business community, nurturing existing relationships and generating new investment leads.

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