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August 18, 2014
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Gov't focused on quality health care delivery

Minister of Health, Dr. Fenton Ferguson has urged the management of the Western Regional Health Authority (WRHA) to focus on improving the quality of care delivered to Jamaicans.

Dr. Ferguson was speaking at the WRHA Board and Management Retreat, which took place at the Sea Gardens Beach Resort in Montego Bay, St James.

"In the health sector our objects must be to deliver proper and quality care. I have made it very clear that in whatever it is that we are doing there must be consideration for quality. We are going to have a customer service policy. We are going to have consultations but I am insisting that the policy must have sanctions. While I am very sympathetic and understand the demands of the work in health, as health professionals we are bound by oath and so we must be held accountable," Dr. Ferguson said.

Meanwhile, the health minister urged the regional management to use the next few days to examine the best approaches to achieve efficiency gains and look at how improvements can be made to the service.

"Patriotism and professionalism have to be among our core values. We as Jamaican citizens must have a vested interest in where our country goes. If Jamaica fails, all of us fail. You have to be very clear that everyone is on board. All of us will be held accountable for any failures of the public health sector. All of us must do our part to ensure that Jamaica survives," he said.

The retreat was held under the theme 'Service Delivery and the Fiscal Environment/Cost Containment and Efficiency Gains' last Thursday and Friday.

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