MoBay airport cops big award
The Sangster International Airport in Montego Bay added yet another notch to its enviable reputation as a top-flight gateway when it recently won its ninth consecutive Caribbean's Leading Airport title.
The renowned international gateway, which is operated by MBJ Airports Limited, emerged as the winner from the pool of 11 Caribbean airports, which were nominated for the prestigious award. Sangster first won the award in 2005, and after missing out the next three years, they won again in 2009 and has won every year since then.
"This is a tremendous achievement for Sangster International Airport. It really reflects the dedication and professionalism of our entire staff, who work tirelessly to improve the traveller experience," said Rafael Echevarne, the CEO at MBJ Airports.
"We are pleased that our efforts to improve the physical infrastructure of the airport and create an authentic Jamaican experience for airline passengers are being recognised by World Travel Awards and the international travel community. This is yet another example of how Jamaica is setting the bar for the entire region," added Echevarne.
Within recent years, MBJ Airports Limited has spearheaded a number of initiatives to improve the passenger experience. As a result, there is now a significant reduction in the queues at security checkpoints, which was once a major headache for travellers.
In addition, brand Jamaica is now an integral part of the branding of the interior of the airport. Jamaican art is displayed throughout the airport, and forms a part of the list of items on offer by retail concessionaires.
The World Travel Awards were established in 1993 to recognise and reward excellence in key segments of the tourism, travel and hospitality industries. It is designed to encourage practitioners in the sector to improve the standards of their product and service offering.
MBJ Airports Limited currently connects Jamaica to more than 50 international destinations. It is operating under a 30-year concession agreement that began in 2003, and provides employment to more than 150 Jamaicans.