inDrive suspends driver during missing student probe

Ride share app inDrive says it has launched a thorough internal review following reports of the disappearance of Anisa Dilworth, a student of the University of Technology, Jamaica.

Reports on social media have suggested that Dilworth went missing on May 6, after being picked up by one of inDrive's drivers. The entity, in a release, said it has determined that both the driver and passenger are registered on inDrive platform. But, it said that the passenger's last ride was in 2024 and the driver's account was created afterward, "confirming that Dilworth could not have booked him for a ride".

"Although the driver's profile shows no unusual activity, we have temporarily suspended him pending our review," inDrive said. "Based on the available data, we found no record indicating that this incident occurred during a trip arranged through inDrive."

The company said it is deeply saddened by Dilworth's disappearance and its "thoughts are with her family and loved ones during this incredibly difficult time".

"Determining the facts remains our primary focus, and our review is ongoing. We have been in contact with the police to offer full assistance including providing a legal request if needed," the entity said.

"We extend our deepest support to Anisa Dilworth's family and remain committed to ensuring safety on our platform with the most robust vetting process in Jamaica's ride-hailing market and a comprehensive suite of safety features."