JPS expands prepaid service islandwide
Jamaica Public Service (JPS) customers will be able to better manage their electricity usage now that the company has expanded its Pay as You Go (PAYG) prepaid service across the island.
This new service from the JPS allows customers to top up with electricity, much like they would add credit on their mobile phones. It was introduced as a pilot in Kingston, St Andrew, and St Catherine in 2015, and, since then, has received good reviews from customers. In July, the JPS started expanding PAYG to all parishes.
"It is for the customer who wants the power to manage their bills and track the amount of electricity they use each day of the month. We started with the pilot in three parishes and were able to test the technology and customer behaviour, and feedback has been very good. So now, we are rolling out across all parishes," explained Keith Garvey, VP Customer Service at JPS.
"The prepaid meter fits into customers' existing meter socket and provides them with a digital readout of their electricity consumption right there in the comfort of their homes. Customers can sign up for the service at JPS locations across Jamaica."
Garvey noted that the JPS has partnered with another company to make topping up more convenient for customers, so persons can purchase credit for their JPS meters on a 'GO' machine. Customers can also top up at any Bill Express location or online at myjpsco.com.